Job - Network Engineer, Dexatel, Yerevan

- Responsible for providing technical support to telecom customers;
- Responsible for network monitoring and support;
- Diagnose and resolve technical hardware and software issues;
- Troubleshoot and report VoIP performance issues;
- Identify and escalate priority issues per client specifications;
- Redirect problems to the appropriate department.

- Education or training in the relevant field;
- Knowledge of computer applications and equipment of the relevant software;
- Knowledge of TCP/ IP, DNS, DHCP, VoIP, routers, IP routing and switches is preferred;
- Analytical, troubleshooting and customer service skills;
- Written and verbal communication skills in English and Russian languages.