Dexatel, Representative Office in Armenia
TITLE: Network Engineer
LOCATION: Yerevan, Armenia
JOB DESCRIPTION: The incumbent will be responsible for providing technical support to customers and handling new interconnections.
JOB RESPONSIBILITIES
- Responsible for providing technical support to telecom customers;
- Responsible for network monitoring and support;
- Diagnose and resolve technical hardware and software issues;
- Troubleshoot and report VoIP performance issues;
- Identify and escalate priority issues per client specifications;
- Redirect problems to the appropriate department.
- Responsible for network monitoring and support;
- Diagnose and resolve technical hardware and software issues;
- Troubleshoot and report VoIP performance issues;
- Identify and escalate priority issues per client specifications;
- Redirect problems to the appropriate department.
REQUIRED QUALIFICATIONS
- Education or training in the relevant field;
- Knowledge of computer applications and equipment of the relevant software;
- Knowledge of TCP/ IP, DNS, DHCP, VoIP, routers, IP routing and switches is preferred;
- Analytical, troubleshooting and customer service skills;
- Written and verbal communication skills in English and Russian languages.
- Knowledge of computer applications and equipment of the relevant software;
- Knowledge of TCP/ IP, DNS, DHCP, VoIP, routers, IP routing and switches is preferred;
- Analytical, troubleshooting and customer service skills;
- Written and verbal communication skills in English and Russian languages.
APPLICATION PROCEDURES: Qualified candidates are encouraged to send a CV in English language to: hiring@dexatel.com mentioning the title of position in the subject line of the email.
ABOUT COMPANY: Dexatel helps mobile operators to provide VAS, messaging and international call services to their subscribers. Our customers are others leading operators in the world like Vodafone, China Mobile, CITIC, Tata Communications, Telecom Italia and others.