Globbing LLC  Follow

Job - Customer Adviser, Globbing LLC, Armenia

Publish Date: Nov 28, 2016

Deadline: Dec 02, 2016

To participate in job fair press Apply Online button and fill the appropriate filds.

About company

Globbing LLC, a fast growing, American based company, is happy to announce its launch in Armenia. Prominent for revolutionary and innovative approaches, attitudes and its ambitions to operate around the world, the company aims at creating new shopping experience for people around the globe.

Thus, we continue the recruitment process in our Armenian branch to replenish our team of enthusiastic forward thinkers with the best of the best, who will share, embrace, cherish and build up to the company culture, its vision, goals and mission

Job summary

We are looking to hire people who love online shopping and enjoy providing customers with high quality customer service. If you want to be a part of the change that is coming then don't hesitate to apply for this position. We are impatiently looking to receive your application.

Main duties and responsibilities

  • Identify customer needs
  • Answer customer queries
  • Introduce services provided by the company
  • Assist customers to create virtual accounts with the company
  • Assist customers to search/ find goods and products and make online purchases
  • Give customers advice and guidance on goods and products selection
  • Explain features, advantages and benefits of the services offered by the company
  • Accept cash and credit card payments made by customers
  • Conduct customer attraction activities
  • Conduct cross sales activities by offering alternative and supplementing products to customers based on customer needs
  • Maintain neat and tidy office environment
  • Submit customer purchase orders to purchasing agents
  • Assist customers to pick up their received orders
  • Assist in stock control and management
  • Deal with customer complaints according to Company’s Customer Complaint Procedure
  • Be dressed and maintain personal appearance according to Company’s Dress code

Job requirements

  • Have friendly and engaging personality
  • Feel comfortable working with customers
  • Be confident, helpful and polite
  • Be able to work as part of a team
  • Be creative and proactive in generating new ideas and initiatives for improvements
  • Be honest and hardworking
  • Knowledge of Internet Search Engines
  • Bachelor’s degree
  • 1 year of related experience
  • Fluent in English and Armenian
  • Knowledge of Microsoft Office

To apply for a vacancy please visit Job Fair 2016 (2 December 2016, Congress Hotel, Yerevan).

You can find detailed information here and and follow the news by joining our Facebook event.

To participate in job fair press Apply Online button and fill the appropriate filds.

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