Globbing LLC  Follow

Job - Customer Adviser, Globbing LLC, Armenia

Publish Date: Nov 30, 2015

Deadline: Dec 04, 2015

Job summary

We are looking to hire people who love online shopping and enjoy providing customers with high quality customer service. If you want to be a part of the change that is coming then don't hesitate to apply for this position. We are impatiently looking to receive your application.

Main duties and responsibilities

  • Identify customer needs
  • Answer customer queries
  • Introduce services provided by the company
  • Assist customers to create virtual accounts with the company
  • Assist customers to search/ find goods and products and make online purchases
  • Give customers advice and guidance on goods and products selection
  • Explain features, advantages and benefits of the services offered by the company
  • Accept cash and credit card payments made by customers
  • Conduct customer attraction activities
  • Conduct cross sales activities by offering alternative and supplementing products to customers based on customer needs
  • Maintain neat and tidy office environment
  • Submit customer purchase orders to purchasing agents
  • Assist customers to pick up their received orders
  • Assist in stock control and management
  • Deal with customer complaints according to Company’s Customer Complaint Procedure
  • Be dressed and maintain personal appearance according to Company’s Dress code

Job requirements

  • Have friendly and engaging personality
  • Feel comfortable working with customers
  • Be confident, helpful and polite
  • Be able to work as part of a team
  • Be creative and proactive in generating new ideas and initiatives for improvements
  • Be honest and hardworking
  • Knowledge of Internet Search Engines
  • Bachelor’s degree
  • 1 year of related experience
  • Fluent in English and Armenian
  • Knowledge of Microsoft Office

APPLICATION PROCEDURE: Please visit job fair in Yerevan (4 December 2015, Armenia Marriott Hotel, Tigran the Great Hall ) for more information about this job

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