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Job - Contact Center Hero, Ginosi Apartels, Yerevan, Armenia

Publish Date: Nov 28, 2016

Deadline: Dec 02, 2016

To participate in job fair press Apply Online button and fill the appropriate filds.

Job Description

Ginosi Apartels is growing at an incredible rate and we are looking for a Contact Center Heroes with strong analytical and problem solving skills able to work night shift. This is a full-time position with 12 hour night-shifts from 21:00 to 9:00. You will work an average of 3.5 nights per week.

Benefits and Perks

Lots of interesting perks are waiting for you including daily breakfast, lunch and dinner, plus an awesome state-of-the-art coffee machine.


  • Ensure a continuous flow of information using the systems in place for an effective and smooth operation
  • Provide customers with exceptional customer service through online interactions and effective communications
  • Process reservations in accordance with company policies
  • Help customers with their check-in and check-out processes
  • Helping resolve customer concerns and complaints over the phone interactions
  • Work with colleagues and business partners in the United States and Europe


  • Have a university degree or be in the process of obtaining one
  • Excellent command of the English language (written and spoken)
  • Knowledge of a European language (Spanish preferred) is a plus
  • Computer proficiency; familiarity with Google apps is a plus
  • Have analytical problem solving skills
  • Be able to do at least basic calculations fast and able to think critically
  • Be able to work in a team as well as independently
  • Have experience in customer service (international customer service is preferred)
  • Have a positive and professional attitude
  • Be able to proficiently write emails to customers and team members
  • Possess strong communication skills and pay attention to details

To apply for a vacancy please visit Job Fair 2016 (2 December 2016, Congress Hotel, Yerevan).

You can find detailed information here and and follow the news by joining our Facebook event.

To participate in job fair press Apply Online button and fill the appropriate filds.

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