Job - Customer Support Manager, Dexatel, Yerevan, Armenia
Dexatel provides telecommunication services internationally since 2005. It mobiles operators to provide roaming and SMS services to their subscribers. The Company serves world leading operators like Vodafone, MTN, T-mobile, Ucom and others.
- Responsible for providing technical support to business customers;
- Responsible for monitoring customers' activities;
- Identify and escalate priority issues per client specifications;
- Communicate and coordinate with internal departments;
- Handle day-to-day internal tasks inside the Company.
- High school diploma, general education degree or equivalent;
- Technical background is preferred;
- Knowledge of basic computer applications and software;
- Analytical, communication and customer service skills;
- Written and verbal communication skills in English and Russian languages.
To apply for the position, please send your CV to: firstname.lastname@example.org