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Call Center Agent – German and English/Russian Languages (Mixed shifts), BetConstruct, Yerevan

Publish Date: Sep 15, 2016

Deadline: Sep 30, 2016

Job Description

BetConstruct is seeking an active and communicative Call Center Agent with profound knowledge of German and English or Russian languages to join our Customer Service team.

This is a full time position with mixed shift working schedule, which includes 5 shifts per week with morning (09:00-18:00) and evening (18:00-02:00) shifts.

Job Responsibilities

  • Deliver customer service through online and phone support
  • Provide solutions to customers with the help of supervisors from different departments
  • Provide detailed information about websites, procedures, payments and requests
  • Translate database information about registered bets

Required Qualifications

  • Excellent spoken and written knowledge of German
  • Excellent knowledge of Armenian plus English or Russian languages
  • Excellent listening and communication skills
  • Customer service skills
  • Ability to work under strict deadlines and pressure
  • Ability to work as a part of a team
  • Ability to be patient and understanding
  • Experience in the field is a plus

Interested candidates are encouraged to submit a CV to e-mail address with a note of "Call Center Agent –German and English/Russian Languages (Mixed shifts)" in the subject line.

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