Job Description
BetConstruct is seeking an active and communicative Call Center Agent with profound knowledge of German and English or Russian languages to join our Customer Service team.
This is a full time position with mixed shift working schedule, which includes 5 shifts per week with morning (09:00-18:00) and evening (18:00-02:00) shifts.
Job Responsibilities
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets
Required Qualifications
- Excellent spoken and written knowledge of German
- Excellent knowledge of Armenian plus English or Russian languages
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
Interested candidates are encouraged to submit a CV to careers@betconstruct.com e-mail address with a note of "Call Center Agent –German and English/Russian Languages (Mixed shifts)" in the subject line.