Title: Account Representative (Green Card/US Citizenship Required)
Employer: Multinational, $3 billion telecommunications & professional services company
Salary: Base + commission. Average total comp: ~ $48,000 to $65,000+
Location: Manhattan, New York City
Start date: Immediate
Type: Full-time
Benefits: Medical, 401K, Education Assistance
Overview
The Account Representative will be expected to perform the following duties:
- Consult with customers to recommend and sell a variety of telecommunications products and services to meet our customers’ needs
- Enter data and interact with multiple online systems while speaking with customers
- Handle customer complaints, discrepancies, requests and inquiries over the phone or in person
- Make arrangements for the installation, removal or change of telephone service or equipment
- Work to meet revenue goals, service commitments and other deadlines
Other Qualifications
- Fluent in Armenian and English OR fluent in Farsi and English
- Prior customer service or sales experience preferred
- Bachelor’s degree preferred
Core Competencies
Critical core competencies for successful performance in this role include:
- Excellent verbal communications skills, especially over the phone
- Excellent interpersonal skills
- Results/action-oriented focus
- Organizational and political agility
Contact: Miguel@GlobalProfessionalSearch.com