JOB - Innovations and Quality Unit Senior Specialist, Ameriabank CJSC

MAIN DUTIES AND RESPONSIBILITIES

• Research international practice in bank products and technologies and make product proposals and recommendations
• Collect and analyze new product proposals/requests
• Prepare offers and recommendations related to the development and promotion of the Bank's services and products and new services, products and automated service systems
• Develop and adjust concepts of new services and products
• Prepare and manage projects for development and implementation of new services, products and automated service systems
• Monitor new services and automated systems introduction projects; prepare reports
• Collect and analyze feedback on new products and services; make relevant recommendations
• Develop and manage technical assistance projects and ensure cooperation with financing organizations
• Promote insurance agent-related services and ensure cooperation
• Perform other tasks as may be needed

MINIMUM REQUIREMENTS

• University degree (economics, management)
• At least 2 years of work experience in a relevant field
• Strong knowledge of banks & banking legislation and bylaws
• Knowledge of ISO 9001:2015 standards and quality management principles
• Good knowledge of MS Office, MS Project, MS Visio
• Idea generation skills, project development and management skills, critical thinking
• Ability to work under pressure; attention to detail
• Business analysis skills
• Negotiation and meeting skills
• Ability to meet deadlines and work in an efficient manner
• Flexibility and team-player skills
• Fluency in Armenian and Russian; good knowledge of English