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Summer School - The Quality of University Education: Harmonizing Purposes, Processes and Outcomes, 29 June - 3 July 2020, CEU, Hungary

Publish Date: Jan 13, 2020

Deadline: Feb 14, 2020

Event Dates: from Jun 29, 2020 12:00 to Jul 03, 2020 12:00

The Quality of University Education: Harmonizing Purposes, Processes and Outcomes

In the context of diversification of higher education systems and their sustainability, and the development of the European Higher Education Area (EHEA), quality assurance, quality enhancement and the evaluation of university teaching and learning has been on the higher education policy agendas in Europe for the past twenty or so years. European transnational organizations, including the European Association of Institutions in Higher Education (EURASHE), the European University Association (EUA), the European Association for International Education (EAIE) and others have put quality high in their agendas and produced several handbooks, guidelines and policy papers, such as OECDs Enhancing Higher Education System Performance,  Benchmarking higher education system performance: Conceptual framework and data, or the publications of EUA in cooperation with ENQA (European Association for Quality Assurance in Higher Education), ESU (the European Students’ Union) and EURASHE.

With the aim to promote institutional quality cultures, the European policy actors encourage higher education institutions to participate in European and national-level policy discussions on internal and external quality assurance systems, and support universities to develop internal quality assurance and enhancement mechanisms. Quality of university education is also considered to be one of the most important indicators of the development of any given national higher education system.

This Summer University course intends to help universities develop their own internal quality assurance and enhancement processes – including institutional self-studies, program-reviews, faculty and course evaluations, quality of management and student services – and coordinate their efforts to ensure that the outcomes and processes of university teaching meet local and international standards simultaneously.

The course will discuss the challenges of and best practices in fulfilling the many purposes of quality assurance at university level, such as accountability, efficiency, control, evaluation, accreditation, measurement and quality improvement.

This one-week course will cover the following topics:

Day 1: Overview of quality in higher education

Definitions of quality from various points of view: as excellence, as perfection or consistency, as fitness for purpose, as value for money, as value-added and transformation and empowerment of a student

Purposes of quality assurance, processes, related concepts: accountability, control, evaluation, measurement and quality improvement

Internal and external quality assurance (differences, similarities, mechanisms)

Enhancement-led quality assurance

Day 2: National and European policies and international standards and guidelines of quality assurance and enhancement

Quality assurance in the European Higher Education Area

European frameworks, European transnational organizations and agencies of quality assurance

Quality assurance standard and guidelines for universities

Rankings and benchmarking in higher education

National quality assurance policies, bodies, and processes of institutional accreditation

Day 3: Institutional approaches to quality assurance

Types of institutional procedures of quality assurance and quality enhancement: outcomes-based self-studies, internal and external program reviews, enhancement-led peer-reviews

Discussion of existing case studies: best practices, challenges, experiences

Day 4: Quality of research and teaching

Faculty evaluation: productivity, quality of publications, services

Evaluation of learning spaces

Course evaluation (peer-reviews, student questionnaires)

Evaluation of teaching, classroom practices (classroom observations, feedback mechanisms)

Evaluation and students’ assessment

Day 5: Quality of university management, governance, services, student support

Quality cultures, hidden values of universities

Aligning management practices to the quality assurance culture

Quality management systems, strategies of quality enhancement, transparency, integrity


By the end of the summer course, participants will become familiar with European and international best practices of quality assurance and enhancement at university level, and be able to design tailor-made quality assurance mechanisms for their own institutions.

Target group

The course intends to bring together university leaders, managers, administrators, faculty members and international offices staff. We envisage that the course could be of interest for:

University leaders and managers involved in institutional quality assurance, members of review and promotion committees

Faculty members interested in ways of evaluating their research and teaching performances

Students involved in university governance

Education think tanks


As prerequisite for the course, participants need to demonstrate their direct involvement and interest in the topic of quality assurance and enhancement at university level.

For more information click "LINK TO ORIGINAL" below.

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